PERFORMANCE MANAGEMENT SYSTEMS "LINKED" TO ORGANIZATION INITIATIVES

Clearly one of the most difficult challenges facing leaders and managers in an organization is the ability to manage performance effectively. Most performance appraisal systems are not only view by employees as unfair and subjective, but have been shown to be invalid and unreliable.

Our extensive work in this area has resulted in the development of the Performance Management Grid which focuses attention on both what employees accomplish (performance objectives) and on how the work is accomplished (performance competencies).

We can help your company develop a new performance appraisal system, or we can improve and existing system's reliability and fairness. We have several leading-edge strategies for developing or revising performance management systems so they:

are "linked" to the changing business environment and organization business initiatives
are objective, fair, and reliable as indicators of performance
assess results ("what" was accomplished) and behaviors ("how" it was accomplished)

OUR APPROACH

  OUR 3-PHASE CYCLE OF PERFORMANCE MANAGEMENT




 

We can help your organization develop the forms and systems that will clarify organizational initiatives and departmental objectives and ensure employees know what is expected of them in terms of results and behaviors. We help organizations develop or revise:

performance appraisal forms and documents
policies and procedures so as to increase objectivity
core competencies (behaviors "linked" to organizational efforts)



 

Next, we assist in the development of reliable feedback tools so supervisors can provide regular feedback to employees about performance against objectives and expectations. We develop:

project feedback instruments
regularly scheduled feedback sessions
tools for analyzing performance problems
corrective counseling techniques



 

We then work with organizations to ensure the final review is just that, a review, and not "new" information. We assist in devising more reliable rating scales and mechanisms for ensuring final ratings are reliable indicators of performance. We design and develop:

a performance management grid for assigning final ratings
a process-flow model for conducting the review
tools for career counseling and performance improvement

 

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