SESSION
DESCRIPTION
Conflict is inevitable in our fast-paced, turbulent world. As
the pressure for improved productivity and speed increases, so
too does the potential for conflict. But not all conflict is
bad. In this program participants learn whether they tend to
approach conflict situations with the intent of competing or
cooperating. Participants also discover whether their conflict
handling "style" helps or hinders business interactions.
Several practical strategies for dealing with counter-productive
conflict are introduced and practiced.
SESSION
OBJECTIVES
Upon completion of this program participants will be able to:
Determine
their own conflict management "style"
Explain
how conflict situations arise and use techniques to reduce counter-productive
conflict.
Explain
the 5 Conflict Styles model
Identify
the five speaking classifications technique and learn how to
diffuse conflict situations.
Describe
the 3 types of conflict impacting individuals and teams
Describe
the three stages of conflict and employ practical strategies
for dealing with each.
LENGTH
1/2 and full day versions available.
This program can be tailored
to your company's needs and can be taught either by LeadingWave
certified trainers or by your own in-house trainers. Train-the-trainer
is also available.
COST
Participant Guides: $50 per participant (volume discounts)
Instructor Guide: $125 each*
PowerPoint presentation or color transparencies: $100
INSTRUCTOR
FEE
We can provide instructors to teach this program. Our instructor
fees are $750 per half day, $1,500 for a full day (plus expenses).
Instructor fee discounts available for multiple sessions.
*Instructor Guides only sold with the purchase of 5 or more participant
guides
PDF PREVIEW AVAILABLE
A PDF preview of this training program is available to interested
organizations. Please contact us for more information about how
you can easily preview this program from your computer.
Copyright 2003 LeadingWave
Consulting
All Rights Reserved.
