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Financial services companies find themselves confronting more and more turbulence. The industry has not only seen significant changes in regulations, but the competitive environment has changed as well. Customer focus and customer satisfaction have emerged as critical differentiators even as the cost of services are in decline due to savvy investors and value conscious customers. The pressures on standalone institutions have dramatically increased as mergers and acquisitions become more prevalent.  The challenge for banks, credit unions, and other financial services organizations is to streamline operations and increase customer satisfaction while dealing with diminishing margins. New leadership skills are needed at all levels to ensure growth and to create a powerful culture to support critical business strategies.

LeadingWave Consulting can help your bank or financial services company become more nimble and quick.  Through sound organizational development strategies we can help you transform your organization and develop a culture that supports teamwork and customer satisfaction. Give us an hour and we will show you how your organization can embrace a constantly changing future and thrive in a highly competitive environment.

Our Approach to Organization Transformation

• Hiring

• Training

• Appraisals

• Rewards

• Succession

The changing financial services environment...

...requires changes in mission, culture, structure....

...and the defining of new skills needed at all levels...

...leading to revisions and alignment of all HR systems.

A Few of Our Bank and Finance Clients

LeadingWave is one of our go to consulting firms. They've helped us groom and develop leaders to prepare them for the rapid changes hitting the banking industry. 

- Siobhan James, ABN AMRO

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